CATALOG

RATE INCLUDE

*3 NIGHT HOTEL ACCOMODATION (BASED ON TWIN/DBL ROOM)

*MEALS AS PER ITINERARY 

*INDONESIAN SPEAKING LOCAL GUIDE

*ENTRANCES FEE

*TIPPING FOR RESTAURANTS

*2 BOTTLES MINERAL WATER PER PERSON PER DAY (IN COACH)

RATES EXCLUDED:

*VISA TURKEY 

*PCR TEST AT INDONESIA (VALID ONLY 72 HOURS BEFORE ENTER TURKEY) 

*PCR TEST AT ISTANBUL FOR RETURN TO INDONESIA

*COVID-19 INSURANCE https://www.turkishairlines.com/en-int/announcements/tourist-protection-and-support-insurance/

*TIPPING FOR LOCAL GUIDE AND DRIVER (GROUP BELOW 10 PAX = USD 50/GROUP/DAY)

*TIPPING FOR LOCAL GUIDE AND DRIVER (GROUP ABOVE 10 PAX = USD 5/PAX/DAY)

*BAGGAGE HANDLING AT THE AIRPORT (PORTER AIRPORT)  JAKARTA & ISTANBUL

*AIR FARE TICKET (INTERNATIONAL & DOMESTIC)

*PERSONAL EXPENSES (PHONE, LAUNDRY, MINIBAR ETC)

*OPTIONAL TOUR

CHILD DISCOUNT :

Age of 03-07 years old child sharing room with two adults (extra bed) 25 % discount.

Age of 03-07 years old child sharing room with two adults (no bed) 40 % discount.

Age of 03-07 years old child sharing room with one adult no discount (child twin).

Age of 00-02 years old child sharing room wıth two adults (no bed) 100 % discount.

Age of 7 years and above no child discount is provided.

CANCELLATIONS, REFUNDS & BOOKING CHANGES

– Notice of cancellation must be made in writing either directly to us.

– The following scale of charges will apply, per person, when cancellation is notified for Tour packages with hotel accommodation.

Between 35-21 Days 50% of the package cost

Between 20-15 Days 75% of the package cost

Between 14-00 Days 100% of the package cost

– In case customers have to withdraw from a tour after it has begun for reasons such as illness, be sure to obtain a medical certificate in support of any insurance claim. We regret that we are not able to make refunds from absences from a tour, including missed nights and sightseeing.

– No refund will be made in respect to accommodation, meals, sightseeing tour or any other services which are included in the tour fare but not utilized by the tour participant, either in part or full, or where passenger amends, cancels or otherwise varies arrangements after commencement of the tour.

– We reserve the right to cancel or reschedule any tour departure in accordance with operating requirements or circumstances beyond our control. Should this occur, we will  offer you an alternative arrangement. If there is a difference in cost this will be for your account. If you do not accept this alternative arrangement within 7 days we may treat this  contract as at an end. We will refund all monies and will then be under no further liability. UMT Travel is not responsible for any costs for other travel arrangements affected due to our cancellations.

– No claim will be considered and no action will lie against UMT Travel unless a typewritten notice of claim is received by registered mails by UMT Travel within 3 weeks of the completed tour. No refunds will be made for unused services once travel arrangements have commenced. Typewritten claims must be received within 3 weeks after schedule return date by registered mails.

– There will be no refund for unconfirmed cancellations or room changes, that is why, please kindly ensure that your request has been received by appointed operation department and confirmed in return.

TAXES:

Taxes (V.A.Tax between 8-18%) as imposed by hotels and local governments. Should there be any changes in the tax ratio the difference will be reflected on rates.

PAYMENTS:

Payments made before arrival should be settled by Bank transfer (TT) to below bank accounts. Unless there is any special credit agreement, full amount of services should be paid 15 days before group arrival. Deposit for reservation guarantee may being asked before full payment period.

*Payment Terms & Conditions are subject to change.

*Package rates not valid during congress & special events period

*Indonesian Speaking Guide please add. USD 100/day